Q: Where is my order? I’m waiting by the driveway! A: Once your order leaves our garage, we send you a confirmation email with a Tracking Number.

• Click that link to follow your package’s journey.

• Note: Sometimes the carrier takes 24-48 hours to update their GPS. If it says "Label Created" but hasn't moved, give it a day—it’s just warming up the engine.

Q: How long does shipping take? A: It depends on which lane you chose at checkout:

• Standard Shipping (Free): Usually takes 5-8 business days. Perfect if you’re cruising.

• Express Shipping: Takes 2-4 business days. Best if you’re in a rush.

Q: My package says "Delivered" but it’s not here. A: First, check around your porch, mailbox, or with a neighbor (sometimes carriers hide packages to avoid "porch pirates"). If it’s still missing after 24 hours, email us at info@moodmiles.us and we’ll help you investigate.

Q: Can I return an item if it doesn't match my car's vibe? A: Absolutely! We offer a 30-Day Vibe Check Guarantee. If the item is unused and in its original packaging, you can return it within 30 days of delivery. Just email us to start the process.

Q: Do I have to pay for return shipping? A: If you simply changed your mind (e.g., you wanted pink but ordered blue), you will cover the return shipping cost. However, if we sent you a defective or wrong item, the return shipping is on us!

Q: How long does a refund take? A: Once we receive your return and give it a quick inspection, we’ll process your refund immediately. It usually takes your bank 5-10 business days to post the funds back to your account.

Q: Will this steering wheel cover fit my car? A: Our covers are designed as "Universal Fit" for standard steering wheels (14.5" to 15" diameter).

• Fits: Most Sedans, SUVs, and Compact Cars (Toyota, Honda, Ford, Chevy, etc.).

• Might Not Fit: Large Trucks (F-150s), some sports cars with flat-bottom wheels, or buses.

• Tip: Measure your steering wheel diameter before buying just to be safe!

Q: Is the bling/rhinestone cover uncomfortable to drive with? A: Not at all! We use high-quality crystals that are smooth to the touch. It actually provides extra grip and a nice little massage for your hands. Plus, it stays cool in summer.

Q: How do I clean the car coasters? A: Easy! Just take them out, rinse them with warm water and a little dish soap, and let them air dry. They’ll look brand new.

Q: Can I change or cancel my order? A: We process orders fast (our pit crew is speedy!). If you need to make a change, email info@moodmiles.us immediately (within 1 hour is best). If the order has already been shipped, we can’t stop it, but you can return it later.

Q: What payment methods do you accept? A: We accept all major Credit Cards (Visa, MasterCard, Amex), PayPal, Apple Pay, and Google Pay. No cash or checks—we keep it digital.

Q: I forgot to use my discount code! A: Oh no! Unfortunately, we cannot apply a discount code after an order has been placed. Store it securely in your glove box for your next purchase!

If you didn't find your answer here, our team is ready to help. 📧 Email: info@moodmiles.us (We reply within 24 hours, Mon-Fri)